Fast and secure

currency exchange

in Indonesia

CASH DELIVERY
BY DRONES

(*available soon)

(*available soon)

our services

Calculate

the exact exchange rate in real time

SIMPLE STEPS
OF EXCHANGE

Instant transactions

24/7 support

Contact our manager via Telegram,
we are always in touch!

Minimum exchange amount

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Copyright ©2025 Coconut Exchange

Cashless
Exchange

All transactions are confidential
and fully secure, following
international financial standards.

Coconut Exchange holds a security deposit, ensuring every deal is transparent
and protected.

We’ve built a strong reputation as a trusted, people-first exchange service.

• SWIFT transfers from anywhere in the world
• SEPA transfers within Europe
• PayPal, Revolut, Wise, Payoneer

And yes — we can send transfers
to all these systems as well.

We accept transfers from Ukrainian banks,
both in UAH and in other currencies.

You can also send payments to our business (FOP) accounts, which allows
you to go beyond the usual limits set by
the National Bank of Ukraine.

This is especially convenient for entrepreneurs, freelancers, and anyone receiving payments for services abroad.

Coconut Exchange is an easy and reliable way to move your funds across borders without limits, stress, or bureaucracy.

Click “Ask about”
to contact a manager
and find the best exchange
option for you.

Security and trust

Once the funds are received,
you can choose how you’d
like to get your payout:

We also support:

How it works:

We accept and send
bank transfers worldwide.

Courier
Delivery

All transactions are monitored and confirmed by our managers in real time.

Coconut Exchange is an officially
registered company with a security deposit and a strong reputation for reliability and transparency. Your safety and trust
are our highest priority.

• The courier arrives at your location at the agreed time.
• You verify their identity via QR code and badge.
• If it’s a delivery — you count and verify the cash on the spot (our couriers carry money-counting machines).
• If it’s a pickup — the courier checks and confirms the authenticity of your banknotes.
• Once both parties confirm the amount and condition of funds, payment is completed or cash is handed over.

Note: Payment is always made in person, never in advance.
Regular clients who’ve completed previous exchanges may prepay upon request.

You choose the type of exchange,
whether it’s a cashless transfer, crypto exchange, or cash exchange in any major currency (USD, EUR, AUD, and more).
Your manager confirms the rate
and transaction details, and then
a Coconut Exchange courier is dispatched
to your location.

Our couriers operate all over Bali,
they wear branded uniforms, carry official name badges, and each has a unique QR code you can scan to verify their identity.

Cash is always delivered in sealed branded envelopes and zip-lock bags to ensure full confidentiality and security.

At Coconut Exchange, we understand that when it comes to your money, both speed and safety matter.

That’s why every delivery is handled
with precision, care, and full control
at every stage.

Click “Ask about”
to contact a manager
and arrange your delivery
at the most convenient time.

Security and trust

Exchange Process

How it works:

Secure cash delivery across
the entire island of Bali

ATM Cash
Withdrawal

All transactions are tracked in real time through our online system.

If an ATM dispenses cash, the transaction is automatically recorded in our dashboard.
If, for any reason, the withdrawal fails,
we’ll refund your payment or deliver the equivalent amount in cash via courier.

Coconut Exchange operates officially
with a security deposit, proper registration, and a strong reputation for reliability.

Every transaction is verified and protected at all stages.

We work with four major banks:

• BCA
• BRI
• BNI
• MyBank

Each ATM has its own withdrawal limits.
For example, BCA allows larger withdrawals, while MyBank, BRI, and BNI usually allow up to 1,000,000 IDR per code.

You simply contact your Coconut Exchange manager and choose your preferred payment method — crypto, bank transfer,
or any other convenient option.
The manager fixes the exchange rate, confirms your payment, and prepares the withdrawal codes for you.

Then:

• You go to the nearest agreed ATM.
• The manager sends you a unique code and detailed instructions based on the ATM type

After that, the ATM dispenses your cash instantly.

Note: Instructions are always provided individually in chat with your manager to ensure a smooth and secure process.

Coconut Exchange offers a unique cash withdrawal service through ATMs, available even for clients who don’t have an Indonesian bank account.

Click “Ask about”
to contact a manager
and arrange your
ATM withdrawal.

Security and trust

How it works:

Withdraw cash anywhere
in Indonesia — no card,
no local phone number
required.

Cryptocurrency
Exchange

Click “Ask about”
to contact a manager
and choose the best crypto
exchange method for you.

Coconut Exchange provides a safe and convenient way to convert your crypto into fiat money, bank transfers, or cash anywhere in Indonesia.

We accept and exchange
cryptocurrency across
all major networks
and formats.

We accept cryptocurrency in all major networks and formats — including USDT (TRC20, ERC20, BEP20), BTC, ETH, BNB, SOL, XRP, LTC, and many others.

You simply choose the coin and specify where your crypto is stored — on an exchange or in a personal wallet.

This is important because:

• Transfers from exchanges are sent to one type of wallet.
• Transfers from personal wallets are sent to another.

If you send crypto from a different source than the one you stated, the transaction may be frozen by the exchange — and funds could be lost.

That’s why your manager will always confirm the source first to keep the exchange safe for both sides.

How it works:

For transactions from personal wallets,
we perform a simple AML (Anti-Money Laundering) check — not to decline your request, but to ensure a secure
and compliant process.

We don’t ask about the origin of your funds, our goal is to find the safest and fastest route for your transaction so that you receive your money on time
without any issues.

AML Verification

We value your time — that’s why most transactions are completed quickly:

• Transfers to Indonesian banks — within

5–10 minutes

• SWIFT transfers — 1–2 business days, depending on the bank
• PayPal, Revolut, Wise — within an hour or less

Cash delivery — around one hour, depending on traffic and location

You can even pay in crypto during
an in-person courier exchange — our manager will stay connected until you receive the official confirmation of payment.

Speed and processing time

All transactions are monitored and verified by your personal manager.
Coconut Exchange operates officially, with a security deposit and a proven reputation for transparency and reliability.
Every deal is built on safety, trust, and convenience for both sides.

Security and trust

Fiat & Cash
Exchange

Click “Ask about”
to contact a manager
and arrange your exchange
in the currency that suits
you best.

Coconut Exchange is your reliable partner for exchanging fiat currencies in Indonesia.
We accept both cash and non-cash funds and can provide you with another currency, cryptocurrency, or a bank transfer — whichever suits you best.

Exchange any fiat currency.
Fast, safe, and with delivery.

We work with all major world currencies:
USD, EUR, AUD, GBP, CHF, CNY, JPY, THB, SGD, HKD, NZD, CAD, IDR.

These same currencies can be delivered to you in cash — via courier or during
an in-person exchange.

We can also accept your fiat currency
not only in Indonesia but also in Ukraine, Europe, and other countries around the world — whether it’s UAH, USD,
or any other currency — through
our partner offices.

After that, we can deliver the equivalent amount to you in Indonesia,
in the currency you prefer.

This format, known as a reposition,
allows fast and smooth exchanges
without unnecessary banking procedures.

Currencies we accept

• A Coconut Exchange courier arrives at your location at the scheduled time.
• The courier checks all bills for authenticity and condition — we only accept new, undamaged banknotes.

Old, defective, or outdated notes
are not accepted (for example,
only new “blue” USD are accepted).

• When delivering cash, you’ll receive brand-new banknotes directly from partner banks, guaranteed authentic and without defects.

All cash is counted on-site with
a money-counting machine, verified
by both parties, and confirmed before completion.

• After that, the courier finishes the transaction and proceeds to the next delivery.

Every exchange is delivered in branded Coconut Exchange envelopes and zip-lock bags — sealed, discreet, and secure.

How it works:

Time and Availability

Every transaction is verified and confirmed by a manager in real time.

Coconut Exchange operates officially,
with a security deposit, legal registration,
and a strong reputation for reliability.
All exchanges are handled under strict safety standards and full transparency.

Security and trust

Payments
& Invoices

Click “Ask about” to contact
a manager and find out
how we can help you pay
or receive funds safely,
anywhere in the world.

Coconut Exchange makes financial transactions simple and flexible.
Whether it’s a villa rental, a restaurant bill,
a business invoice, or an online purchase, we can process the payment for you quickly, safely, and in the currency
you need.

We can handle your
payments, invoices, bills,
and purchases — anywhere
in the world, in any currency.

You contact your personal manager
and clarify the details:

• what needs to be paid — a bill, invoice, or purchase;
• how to pay — bank transfer, cash, or cryptocurrency;
• and in which currency you’d like to send or receive funds.

How it works:

We can:

Payments can be handled:

• in person with our courier,
• remotely, via your assigned manager,
• or soon — at our office, which is currently being finalized.

Where payments
are processed

Flexible for any situation

All transactions are monitored
and confirmed by Coconut Exchange managers.

We operate officially, with a security deposit, legal registration, and a trusted reputation.

Every payment is processed transparently, confidentially, and with your comfort
in mind.

Security and trust

• We confirm the rate and process the request.
• Our courier receives instructions: deliver cash to you or pick it up from you.
• The courier arrives at the location in branded clothing and with a badge (secured with QR code).

Mutual verification takes place:

• You confirm the courier’s identity, and they confirm yours.

• Cash is counted upon meeting.

• After confirming receipt (or transfer) of the amount, the transaction is finalized, the courier wishes you a good day, and proceeds to the next order.

If the exchange involves a transfer
(bank or cryptocurrency):

• The courier delivers cash → you confirm the amount → make the payment.
• After funds are received, we finalize the transaction and confirmcompletion to the courier.
• The exchange can be supervised by the courier or remotely.

Reliability is ensured by our insurance deposit.

We can issue up to 60M IDR via BCA ATMs

Process:

• You pay the agreed amount in advance.

• We send you a special code and phone number.
• At the ATM, you enter the data according to the instructions and receive cash.

One code issues up to 2.5M IDR.
For larger amounts, multiple codes
are provided.

All transactions are monitored, and receipts
can be provided if needed.

We work with over 12 currencies, including:

• US dollars (USD)
• Euros (EUR)
• British pounds (GBP)
• Australian dollars (AUD)
• And others

IMPORTANT RULE:
We accept only new-series USD bills.
Old-series bills are not accepted, as circulation is limited in Indonesia, and even if accepted somewhere, it is only at a discount.

Currency acceptance is possible daily.

Dispensation is generally done the next business day.

Key points:

• If you need, for example, $10,000 on Tuesday, the request must be submitted by Monday before 14:00.
• If the request is submitted in the afternoon, and the full amount is unavailable, it is likely prepared by Wednesday.

• Prepayment: the rate is fixed at the time of payment.

• Payment on courier meeting: the rate is confirmed on the day of request.

• For cash currencies (USD, EUR, etc.), street exchange rates in Bali are used as reference, but we always offer better conditions.

Example:
if street rate is $1 = 16,200 IDR,
we offer 16,225–16,250 IDR
(depending on the amount).

We operate transparently:
• Exchange up to $500 (or equivalent)

Fixed fee:

• $15 for courier delivery
• $10 for remote exchange

• Amounts above $500 — fee from 3% and below

The higher the amount, the lower the percentage.

• For cash issuance (USD, EUR,etc.), the fee

does not drop below 1.5%

We have no minimum exchange amount.

We can exchange $10, $15, or more.

However, for amounts up to $500, standard fees apply (see above):
• $15 for courier delivery
• $10 for remote exchange

• Average delivery time on the island ~1 hour.

• Time depends on location and traffic.

• Couriers are always in branded clothing with verification badges.

• All exchanges are conducted only with official couriers, employed,in branded clothing, and with QR code badges.
• Mutual verification system for client and courier.
• Insurance deposit (including Bali Ukraine Forum) confirms our reliability.

• All processes are transparent:

from fixed fees to video protocols during drone delivery.

Operating hours:

• Monday–Friday: 10:00–21:00
• Saturday: 11:00–21:00
• Sunday: closed

By prior arrangement, we can accept requests and conduct exchanges outside working hours or on weekends if agreed in advance.

(AVAILABLE SOON)

Cookies,
Privacy Policy,
Terms & Conditions

Click “Ask about”
to contact a manager,
if you have some questions.

Coconut Exchange (“we,” “our,” “us”) uses cookies and similar technologies to enhance your browsing experience, analyze site performance, and provide personalized services.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us recognize your device and remember your preferences.

2. Types of Cookies We Use
• Essential Cookies – Required for the site to function properly.
• Performance & Analytics Cookies – Help us understand how visitors interact with the site.
• Functional Cookies – Remember your settings and preferences.
• Advertising Cookies – Deliver relevant ads and track effectiveness (if applicable).

3. Managing Cookies

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect website functionality.

Cookies Policy

Welcome to Coconut Exchange. By accessing and using this website, you agree to these Terms & Conditions.

1. Use of Website
• You must be at least 18 years old to use our services.
• You agree not to use the site for unlawful or harmful purposes.

2. Accounts & Security
• You are responsible for maintaining the confidentiality of your account credentials.
• Notify us immediately in case of unauthorized use.

3. Transactions
• Prices are listed in Indonesian Rupiah (IDR) unless otherwise specified.
• We reserve the right to refuse or cancel orders at our discretion.

4. Intellectual Property

All content on this site (logos, text, graphics, images) is owned by Coconut Exchange and protected under applicable copyright and intellectual property laws.

5. Limitation of Liability

Coconut Exchange shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our services.

6. Governing Law

These Terms are governed by the laws of the Republic of Indonesia.abroad.

Terms & Conditions

Your privacy matters to us. This Privacy Policy explains how Coconut Exchange (“we,” “our,” “us”) collects, uses, and protects your personal data.

1. Information We Collect
• Personal details (name, email, phone, address, payment details)
• Transaction information (orders, purchase history)
• Technical information (IP address, browser type, cookies)

2. How We Use Your Data
• To provide and improve our services
• To process transactions and payments
• To communicate with you regarding updates, promotions, or support
• To comply with legal obligations in Indonesia

3. Data Protection

We use appropriate technical and organizational measures to secure your personal data against unauthorized access, loss, or misuse.

4. Sharing Your Data

We do not sell your personal data. We may share limited data with:
• Service providers (payment processors, delivery partners)
• Analytics and IT providers
• Legal authorities if required by law

5. Your Rights (Indonesia PDP Law)

You have the right to:
• Access your personal data
• Request correction or deletion
• Withdraw consent for data processing
• File a complaint with the Indonesian Data Protection Authority

For privacy-related questions, please contact: [Insert email/contact]

Privacy Policy